Gaming News

New License Guidelines Released - March 2025

AML/CFT Compliance Webinar Scheduled

Licensee Register Updated

Report Bad Behaviour by Licensed Operators

Report Bad Behaviour
Important Information for Reporting
  • Purpose: Use this form to report misconduct, unfair practices, or violations by gaming/gambling operators licensed by us.
  • Your Rights: You have the right to fair treatment, transparency, and prompt resolution under our licensing regulations.
  • Confidentiality: Your identity will be protected unless you consent to disclosure.
  • Evidence: Providing details like screenshots, transaction IDs, or dates strengthens your report.
  • Process: Reports are reviewed within 7-14 business days. You’ll receive a confirmation email and updates on your case.
  • False Reports: Submitting knowingly false information may result in penalties.
  • Contact Us: For urgent issues, contact us at info@egrgl.com.
Max 150 characters.
Accepted formats: Images, PDFs. Max 5MB each.